Navigation:  Working with Nx Witness > Configuring Events and Actions (Admin Only) > Actions that Nx Witness Can Do > Mail Notifications

Nx Witness can send E-mails to Users or to additional addresses when Events occur.

IMPORTANT. E-Mails cannot be sent if E-Mail Server is not configured. In this case, E-Mail Server is not Configured notification is shown up. See "Configuring Mail Server for E-Mail Notifications" for more details.

Basic Parameters

Users the E-Mails should be sent to:

To filter search, use the Filter box. Filter criteria is the same as search (see "Search"). It is possible to Drag'n'Drop selected Users from Resource Tree onto Action's advanced settings form.

IMPORTANT. E-Mails will be sent to Users' E-Mail addresses. If E-Mail address is not configured for User, then the user cannot receive E-Mails (see above). E-mail is not Set for Users notification is generated in this case. See "Changing User Settings" for information on how to set up E-Mail for User.

Note: To send E-Mails to additional addresses, see advanced parameters.

Advanced Parameters

Additional Recipients – additional E-Mail addresses to send notifications to. Several recipients must be separated by the ";" symbol.

Aggregation.

Note: Click on Global Email Settings to configure E-Mail Server parameters.

As soon as event occurs, a mail notification is sent as follows:

May be caused by

All Events.

Why Action may work incorrectly

E-Mail Server is not configured. In this case, E-Mail Server is not Configured notification will appear. See "Configuring Mail Server for E-Mail Notifications" for more details.

Event is not configured properly. See Event description for details.